The Services Management System gives a great flexibility to your organization at all levels and improves the efficiency of your customer servicing and related services processes multi-fold.
GreeneStep Services Management is a web-based platform that is multi device supported, providing you device responsive user interface, navigation and security features. This system is completely integrated with GreeneStep ERP/CRM.
This system helps sales and services business to improve service levels, bring in transparency, faster capturing of services requests, complaints, work orders, job orders enabling collaboration with service departments, field technician, spares and stores departments and end customers.
Now connecting service technicians and customers from anywhere, anytime and any device is the key expectation of the growing business firms from various industries. We have developed this feature based on current agile business needs. The system can connect company staff from various levels and departments and get the timely and instant update of the services status even from any remote location. This in turn increases the efficiency and revenue.